Get in Touch

We love hearing from you! Whether you have questions about our rugs, need help with an order, or want to discuss custom designs — we're just a message away.

FREQUENTLY ASKED QUESTIONS

How long does shipping take?

Orders are usually dispatched within 10–20 business days and delivery times vary based on your location.

Do you offer international shipping?

Yes, we ship worldwide with reliable courier partners.

Can I request a custom rug design?

Absolutely! Contact us via email or WhatsApp and our design team will assist you.

How can I track my order?

After dispatch, you’ll receive an email with a tracking link to monitor your shipment.

What if I receive a damaged item?

Contact us immediately! We will arrange a replacement or refund without any extra cost.

CONTACT US FOR ANY QUESTIONS